Tamagawa Seiki Co., Ltd. and Tamagawa Seiki Trading Co., Ltd. (here after referred to as "our company") announce the following matters in accordance with the Act on the Personal Information Protection.
１．Name of the business operator handling personal information
- Tamagawa Seiki Co., Ltd.
Click here for details of company information such as an address, name of the representative, etc. - Tamagawa Trading Co., Ltd.
Click here for details of company information such as an address, name of the representative, etc.
２．Purpose of Use of Personal Information
- Personal information about the customer
Respond to confirm, record, and inquiries from customers
Perform sales activities such as product proposals, sales, shipping, support, and billing.
Enhance before and after sales services for customers through a system for managing the progress of business negotiations with customers.
Guidance for campaigns, exhibitions, seminars, etc. (here after referred to as "Events").
Distribution and tabulation of questionnaires and e-mail newsletters regarding our products, services, and events
Issue a password ID for use of our company website and services provided by our system.
Responses (e.g., sending catalogs and technical data) to users of our websites and services provided by the system regarding the use of services, notifications, use status management, and information registered and requested by users through the services and the records and compilation of the contents there.
Issuance, modification, and abolishment of IDs and passwords for the use of services opened and operated by the Company on external systems.
Responses (e.g. sending catalogs and technical data) to users of services we establish and operate on external systems regarding use of services, notification of use, management of usage status, and information registered and requested by users through services, and recording and compilation of the contents thereof.
Analyze attribute information, action history, and other information that the company obtained to understand its customers’ trends and in order to perform sales activities such as product proposals and event information.
Use incidental to each of the above items for product development, improvement and enhancement of websites and services, etc.
Preparation, issuance, and transmission of the relevant D Document, EAR Statement, Specified Certificate of Origin, etc.
Confirm the entry and exit status of our facility.
- Personal information related to business partners.
Purchasing and shipping of raw materials and equipment.
Communication, execution of contracts, business negotiations, and dispatch of documents and goods necessary for business.
Information management of suppliers.
Confirm the entry and exit status of our facility.
Guidance of the event.
- Personal information about job applicants
In addition to notifying applicants for recruitment, it is used for recruitment activities.
Required use for employment procedures.
- Personal information about employees
Business communication to employees.
Health management of employees.
Safety management of employees and confirmation of safety.
Operations with respect to the payment of remuneration (wages, bonuses, allowances, etc.) to employees.
Provision of personnel/labor management, human resources development (education, training, qualification management, etc.), and welfare.
Legally necessary procedures such as social insurance and tax.
Confirm the entry and exit status of our facility.
Other cases where it is necessary for business operations, such as compliance with laws and regulations or similar matters, internal communication of business, requests for submission from customers, etc.
※ Please refer to our internal regulations for the handling of Specific Personal Information
(Personal Information including Individual Numbers).
３．Sharing of Personal Information with Specific Third Party
- Items of Personal Information to be used jointly
Personal information of customers and business partners that is necessary for business purposes, such as name, address, department, title, telephone number, fax number, e-mail address, and details of business negotiations.
Personal information of recruited applicants, including name, age, telephone number, fax number, e-mail address, name, address, affiliation, position of school or place of work, academic background, career record, and other information required for recruiting activities.
Personal information of employees, such as name, age, telephone number, fax number, e-mail address, name, address, affiliation, and position of the employer.
- Scope of Joint Users
Our affiliated Companies and the union.
For affiliates Companies please refer to this page "Group Company”A trading company that sells our products.
Suppliers who supply parts for our products.
- Purpose of use
The personal information will be used to the extent necessary to achieve the above "2. Purpose of Use of Personal Information."
- Person responsible for the management of personal information jointly used
We are responsible for the management of personal information that we use jointly. Please refer to "1. Name of the business operator handling personal information" for our addresses and names of representatives.
４．Security Measures
- Development of Basic Policy
In order to ensure the proper handling of personal data, we have formulated a basic policy (Personal Information Protection Policy and Internal Rules) for compliance with related laws and regulations, guidelines, and contact points for inquiries and complaints, and operate it internally.
- Development of Rules on the Handling of Personal Data
In order to prevent the leakage of personal data and to ensure the safe management of such personal data, the Company shall establish and comply with rules pertaining to the specific handling of such personal data.
- Systematic security control measures
Personnel responsible for the handling of personal data shall be appointed to clarify their responsibilities, and a reporting and communication system shall be established in the event of leaks or other incidents.
We will operate the system so that we can grasp the status of use and output of personal data, transport of documents, media, etc., and deletion and disposal.
Periodically inspect or audit the status of handling personal data.
- Human security control measures
Employees handling personal data will be educated at the time of joining the Company and appointing a position.
- Physical security control measures
We will prevent theft of devices and recorded electronic media or documents that handle personal data.
Unrecoverable measures will be adopted for deletion and disposal of personal data.
- Technical security control measure
When personal data is handled using an information system, such as a personal computer or sending or receiving data to or from the outside via the Internet, we will take measures to control access, prevent unauthorized access from the outside, and prevent leakage, and operate the system appropriately.
- External security control measures
When personal data is handled in a foreign country, necessary and appropriate measures shall be taken for the safe management of personal data after understanding the system for the protection of personal information in the foreign country concerned.
5．Procedures for various requests
- For the following requests, please contact our department or person in charge who obtained the relevant retained personal data via telephone, fax, or e-mail. If you do not know the department in charge or the person in charge, please contact "2)". In addition, please note that you may be requested to present official identification documents such as a driver's license in order to confirm your identity.
Request for notification of the purpose of use of retained personal data identifiable by the person. Provided, however, that if the purpose of use is described in "2. Purpose of Use of Personal Information" above, the Company will provide information on this Web page.
Request for disclosure of retained personal data identifiable by the person. If you wish to disclose the information (provision of electromagnetic records, etc.), please request at the same time.
Request for correction, addition, or deletion of the content of the Retained Personal Data if the content of the Retained Personal Data identifying the Identified Person is not true.
Request for suspension or deletion of use of retained personal data identifiable by the person in the event such retained personal data is handled in excess of the scope necessary to achieve the purpose of use of personal information described in section 2 above or obtained by deception or wrongful means.
Request for suspension of provision of retained personal data identifiable by the person to a third party without the consent of the person or to a third party overseas except for countries stipulated by the Rules of the Personal Information Protection Commission.
Filing of complaints about retained personal data identifiable by the employee.
※ In the event of a large cost or the possibility of a hindrance to the Company's business operations, the Company may refuse to respond as requested. - In case you don’t know the department or person in charge for Contact information
HR Department, Tamagawa Seiki Co., Ltd.
Address: 1879 Oyasumi, Iida-shi, Nagano 395-0068 Japan
Tel: +81-265-21-1829
Updated on August, 2022